Category Archives: renegade marketing

What makes you influential on social media? (It’s not what you think.)

What makes you influential on social media?

Just as in mainstream journalism, great content is key. Great headlines grab the reader. Posting frequently and regularly and being the first to break the news is key.

And just as magazines have long known, pass along readership is key to great circulation.

But the main thing that sets social media influencers apart (and sets social media apart from traditional “journalism”) is that they are followed by people who they themselves have strong networks.

An influencer might reach only 1000 people — but those 1000 people also reach 1000 highly connected and active people and so on and so on…which means within seconds, they can reach millions. Which is how revolutions like the Occupy movement and #Egypt managed to spread like viral wildfire.  And why your boring: “I just announced a new product” or “Please like my business” plea is often ignored.

As Haydn Shaughnessy wrote yesterday in Forbes:

“What behaviors make the key difference for people who want to elevate their status online?”  He breaks it down to:

  • Being active in a sufficient number of channels
  • Creating and maintaining a high quality network
  • Frequency of participation
But there’s more.

Social Media is interactive. To have real influence you need to be “social” — and that’s where 99.7% of businesses go wrong.

Social media not a press release or an advertisement — it’s an interactive conversation.  If your content is so engaging and interesting that followers feel compelled to repeat it–you will be retweeted and shared, and quickly reach tens of thousands or even millions of people.


What’s in a name? Everything!

I was talking to a client the other day who wanted more visibility. They had a hideously long URL for their company website.

I rolled my eyes. I immediately knew they were doomed to failure unless they changed their name.

I asked: “Is there any way you can find a shorter url?”

My prospective client hemmed and hawed about how attached he was to his ridiculously long company name.

There’s a reason why Google and Yahoo succeeded — and a host of other earlier search engine contenders like NorthernLights and AltaVista bombed.

There’s a reason why YouTube won the video wars and early contenders like, “uh, um, uh, whats their name, I forgot” failed.

Because YouTube is a freakin’ awesome brand. It says what it does. It has attitude. It’s memorable. You can spell it. It rhymes with things. It’s unique. It works in other languages and other cultures.

When I named my business, I spent an entire rainy day on Go Daddy typing things in at random until I found “Visibility Shift.”

Even though it’s not short, it’s memorable, it says exactly what it is.

And it’s relevant to my consulting practice, which is about shifting your visibility to a new level. I was absolutely floored when I discovered such a great website name was even available — and for $7.99.

There are several reasons you want to take time to find a truly memorable stand out URL:
- easier to type – a long or unmemorable url discourages people
- memorable - (One word is best. Two words are ok. Three is just too much.)
- Searchability (SEO) - A name that isn’t unique is going to bring up millions of search results in Google. You want a unique URL so you are the first and only hit in Google, without having to pay $$$$ to Google for adwords.
- International localization - remember the web is global and your name has to translate easily into other languages — so it’s better if it’s not a word in any language.  Run your name past some friends who speak other languages and some translation software and make sure it doesn’t translate into something embarrassing. (The Chevy Nova flopped in Mexico because “No Va” means “Won’t Run.”)
- Put less words on your site, more pictures. Especially remember that the web is international and words need to be translated.  So the fewer words, the more universal your message is.  Learn from the success of big brands like Apple and Google who take a less is more approach.
-  It doesn’t have to be a .com — You can be successful with a .us, .tv, etc. For example, Delicio.us.
- Groupon is successful in large part because their name rocks. “Group + coupon.” Brilliant. Memorable. Unique. Short. Tells you what it is.
- Get your name first before you spend time and money branding it. Changing your name later is very costly and it means you are undoing all the work you did on public relations, marketing and social media outreach.
- VCs look at your brand and name as a big reason to invest. A great logo, web design, business card, brand and name are almost as important as the product or technology behind the brand.
- Think about web branding when you name your products — and your kids, too. I’m grateful that my mother, very ahead of her time, gave me a name that is so unique that I go to the top of Google. Check that name out in Facebook, Twitter and Google and make sure it’s available. (The reverse applies if you want to protect your privacy — then John Doe is the way to go.)
- Consider adding a unique middle name to your name that describes what you do so you stand out. (ie: David “Avocado” Wolfe is a speaker in the health food field.)
This advice applies to any personal or corporate brand — a musician, band, artist, writer, book title or film. Choose your name carefully and snap up the URL as soon as you can, even if you end up sitting on it for years before you get your project started.
For more information about naming, visit Name Wire a blog about naming.

7 lazy ways to shamelessly promote your blog and social media posts to get more traffic

Put your social media on autopilot - reach thousands of influencers, worldwide while you're still asleep or drinking your first cup of coffee.

 

1. Use “Share This” widgets to shamelessly self promote.

Whether you’re using WordPress or any other blogging or web development tool, you can use the “Share This” widget on your website to quickly promote your posts .  Just install the widget on your site and right after you file your post share it shamelessly! Take an hour and share your story with every possible site out there–especially Digg and StumbleUpon. The more you share, the more links you are generating back to your site — and the more traffic you’ll get.

2. Use the “Publicize This” feature in Wordpress.

Yesterday WordPress announced some improvements to make their Publicize This feature more friendly.  Follow the instructions and watch your traffic soar.

3. Time your posts strategically.

In the world of old school journalism and PR, we have learned to strategically project which times and days will generate the most pick up for a news announcement. Tuesday at 8 am EST is when I’ve found press releases get the most pickup.

Why? Because on Monday at 8 am, everyone’s still groggy and drinking coffee (or they’re rolling in late to the office, or sitting in meetings.)

Tuesday is when business gets rolling. And it’s the day when publications traditionally have their story meetings.

Wednesday is the day the weeklies traditionally file their stories.

Thursday is still ok, but your story might get forgotten by the following Monday when reporters are writing again.

To bury bad news, you use reverse psychology. To bury bad news, announce on Friday afternoon, or right before a holiday weekend when everyone’s jetting out of town early. (This is the day for announcing the departure of a CEO or dismal profits that you don’t want to influence the market with.)

Well, I’ve discovered the same theory works with blogging, Tweeting and Facebook:

Tuesday at 9 am EST is the perfect time for a Tweet or post you want to get noticed because:

- It’s 9 am on the East Coast and everyone’s drinking coffee and checking their email, Twitter and Facebook.

- It’s 12 noon on the West Coast and everyone’s checking their social media profiles while on lunch break.

- It’s 6 pm in London, and everyone’s finished their work day and are checking their PCs.

There are lots of tools that help you write your Twitter posts in advance and time them. WordPress also let’s you schedule a post in advance so it blasts out just at the right time.  Marketing consultant Gary McCaffree has this great chart that helps you predict the “sweet spot” for a Tweet — he says the best time is between 9 am and 3 pm.

4. Have everything connected so your WordPress updates your Twitter, LinkedIn and Facebook, automatically.

This is so easy and so potent. (And you can even rig it so that it’s on autopilot while you’re still asleep — tricking your clients and colleagues into thinking you are a hard working early riser!)

- Set up the Wordbook plug in to post your WordPress to your Facebook wall.

- Now set up the WordPress to Twitter plug in so that your WordPress post automatically goes out to your Twitter subscribers.

- And use the Twitter to Linked in widget to set things up so your Tweet automatically updates your LinkedIn status.

Wow! You just got out the word to thousands of professional connections while you were still asleep!

5. Use a press release to dramatically boost your story’s pick up.

There are hundreds of free press release sites that will help you blast out your story to the planet, or you can use a professional press release wire service for a fee.  You can time your news in advance to go out at a strategic time, and you can load up your press release with key words that will make it stand out in the search engines. Plus, if you use a paid newswire, your news will automatically go out into Yahoo News and Google News where it’s picked up like an AP or Reuter’s newswire story.

With one well written article or news release, I have consistently generated from 50,000 to 100,000 links back to a client’s website. (That’s not a typo.)  And your traffic will only increase as spiders and bots pick up your news, reprint it on RSS feeds and blogs throughout the web, and yes, generate more links back to your blog which in turn permanently increase traffic and search rank.

But the key word here is “well written.” You can’t get this kind of pick up for self serving fluff — your content has to be genuinely newsworthy, interesting, engaging, funny, controversial, keyword-rich or relevant. If you’re not a wordsmith, hire a professional.  Ultimately it’s a juicy headline and great content that gets noticed, reprinted, passed along virally and linked to.

6. Time your email newsletter to go out at the same time.

Start a news virus! Put your blog post in your email newsletter and time it to go out simultaneously to your customers, internal company employees, investors, partners, influencers and your press/blogger list.  With everyone hearing about your news announcement at the same time, it has more psychic impact and feels more important.  Also it’s courteous to give the news to your most valued contacts just as it goes out to the blogosphere.

7. Spin it and send it out again.

Tweet your story several times in one day or week by simply spinning your Tweet slightly and changing the headline to focus on a different aspect of the story. For example, my headline here is: “7 lazy ways to shamelessly promote your blog posts.” My next headline could be: “7 lazy ways to get more traffic on your website,” and then “7 shamelessly lazy ways to get more Twitter traffic,” and then, “Get more web traffic while you’re still asleep,” and so on… and yes, you can even set them up in advance so they go out on autopilot.

Well, (gloat, gloat) just wanted to let you know that this post went out to thousands of friends and influencers, all over the planet, boosted my search rank and increased my credibility while I was lounging around doing my morning yoga and drinking my first cup of coffee.

That’s why I love social media!


#Egypt: The First Twitter Revolution

In the 1980s, the Fall of the Berlin wall was attributed to television.

In the 1990s, fax machines enabled the protests in Tianamen Square.

But today, in Egypt, it’s a Twitter revolution.

Internet social networking services like Twitter and Facebook have been the revolutionary tools of communications for protesters in Egypt.

According to  Al Jezzera, as soon as Twitter, Facebook and Internet access was disrupted, Egyptian protesters resorted to low tech work arounds to get out the word, like fax machines, dial up modems and HAM radios.  Clever protesters have been dictating their 140-character messages over landline telephones to friends outside Egypt who then transcribe them immediately on Twitter and send them out, (and back again) creating a landline to mobile device to landline “virtual Internet” relay that has been quickly keeping Egyptians informed.

Today, according to Reuters, Google Inc (GOOG.O) launched a special service to allow people in Egypt to send Twitter messages by dialing a phone number and leaving a voicemail, as Internet access continues to be cut off in the country during revolutionary anti-government protests.

The service, which Google said was developed with engineers from Twitter, allows people to dial a telephone number and leave a voicemail. The voicemail is automatically translated into a message that is sent on Twitter using the identifying tag #egypt.

Though Egypt blocked Twitter following the protests that erupted on January 25th, tweets about Egypt have surged in the days leading up to and after the start of the revolution that has rocked the world.

According to Sysomos, the number of tweets that contained the words “Egypt,” “Yemen,” or “Tunisia” increased more than tenfold after January 23rd: there were 122,319 tweets between January 16 and 23 containing these terms, and 1.3 million tweets between January 24 and January 30.

According to today’s SF Gate, in a blog co-written by Twitter founder Biz Stone on Twitter’s website, Twitter said that Egypt has to restore the tweets to the country, to allow the freedom of information to flow.


8 free (or cheap) ways to give your web branding a new look for the New Year

Start the new year with a fresh new look for your personal brand.

This down time between Christmas and the first week of the New Year is a perfect opportunity to give your personal branding a lift and start the New Year with a fresh image.

Here are eight ways you can use free templates and other inexpensive tools available on the web to give your business or personal brand a lift.

1. Reinvent your name for the new year.

Is your business name unique–or is it lost in the crowd? Consider finding a new name for your business and a unique URL — an identifier that people type into the browser to find your website. Do a little research on  Go Daddy or directly from WordPress, and see if your business name (or your personal name, or the name of your book) is available. If your name is generic, hard to remember or hard to spell, change it today before you start your branding campaign.

 

Check for copyright availability too before you buy your URL. If your business name is no longer available in Facebook, Twitter or Go Daddy, consider modifying or changing it today to something unique before you move on to step 2.
If you aren’t the first whatever that shows up in Google, you’ll need to pay dearly for that in advertising. Names are free. Ads are expensive. Save money by choosing a unique name before you start your web marketing campaign.

2. Start a blog with a free WordPress theme.

Do you have a blog yet? Or do you have an old website that desperately needs an update? A blog is the hub and the center of the wheel of your integrated web marketing strategy, so start with it first.

I recommend a blog, not a Website, because blogs are filled with words, and Google uses words to search for you. In short, blogs, which are filled with Tags and Categories and Words are instantly Search Engine Optimized.

Moving from an old static website to a new WordPress blog (or adding a blog as a link on your old static site) will generate an instant surge in traffic and customers in the New Year.

With one click and you can move your old, outdated WordPress site into a new theme and try it out.  Just click “theme options” in your Dashboard to try on a new look — or spend a little to get your site hosted and you’ll be able to choose from thousands of free templates for your site.
Choose a template that offers a “custom-background” and “custom-header” and custom colors, such as this Elegant Grunge template I used for Visibility Shift.
Your background is important and spend enough time to really find one that strikes you. I like to start with a clean, white, simple zen-like template as a blank canvas and add bling from there:
  • Top 5 WordPress Simple White Themes: http://www.techcats.net/top-5-free-simple-white-wordpress-themes.html
  • 10 super clean and minimal themes: http://www.cssreflex.com/2010/10/10-super-clean-and-minimal-free-wordpress-themes.html
  • 40 stylish, minimal, clean themes: http://speckyboy.com/2009/04/20/40-stylish-minimal-and-clean-free-wordpress-themes/
  • 20 beautiful minimalist themes: http://sixrevisions.com/wordpress/20-beautiful-minimalist-wordpress-themes/
3. Add a new free custom  background to your theme.

You can find a free wallpaper online to use as your background, or buy stock art or better yet, use your own photo that you have rights to.  There are thousands of free backgrounds available, here’s just one site to check out:
  • Free wallpapers: http://techmagazine.ws/free-textures-background-images/
4. Create a new custom banner for your page:

Some WordPress sites enable you to drop in a photo, crop it and add text to create a custom banner or header. I used a photo by my brother in law, Adrian Fernandez, (of a galaxy) for this blog, Visibility Shift. Prior to that, I used a free image of Times Square that matched the wallpaper in my Twitter page.
  • Free Twitter background: http://twitrounds.com/twitter-backgrounds/times-square/
Here is just one of many sites that let you create free banners without needing to know Photoshop:
  • Header Art: http://www.header-art.com/
  • Theme Headers: http://www.themeheaders.com/
You can also find sites that offer cute, free custom backgrounds for Blogger, like this one I used for the blog, Shopping for Love:
  • Background Fairy: http://www.backgroundfairy.com.
5. Add free plug ins or custom fonts to your blog.

If you are hosted, you can use a wealth of free Plug Ins to jazz up your blog. If your site is WordPress hosted, you can use Typekit for two free fonts. (Two is the max you should use anyway for clean design.)
Unique fonts will really make your site stand out. I used two very distinctive Typekit fonts in the Laughing Heart site and the colors of pink, lavender and purple for a playful look that suits this husband-wife spiritual comedy team.
The most important plug in is a Share This button that will encourage readers to virally share your content via email, Facebook, Twitter, Stumble Upon, Digg, etc.
6. Start a free newsletter.

Your newsletter should use a similar color scheme, template, banner, background, photograph and font as the rest of your branding. My branding designer recommends the free My Newsletter Builder for a newsletter. Most of my friends and clients use Constant Contact. A new service, My Emma, is more stylish.
Make sure you add all of your social networking pages into the signature line in your newsletter.
While you’re at it, update your email list and type in or scan the contacts from all those business cards you gathered in 2010. When you build social media pages, you can use that email list to invite customers and contacts to join your pages.
You can manage your email list for free in a free email program like Fastmail or Gmail.
7. Update (or start) your Facebook Fan Page, Twitter page, Linked In profile and Yelp page.

If you don’t have a social media presence yet, the winter break is a great, quiet time to hunker down and do the tedious, time consuming work it takes to get your pages built and invite all of your contacts into them.
Again, use the same photo, name, background wall paper or logo, and the same fonts consistently in all of your web and social media pages.
8. Send out a New Year’s holiday greeting with your e-newsletter to announce your new look.
There are tons of free New Year’s wallpapers out there that you can use to spruce up your newsletter, or better yet, commission a portrait of your family, work group or business, or a collection of photos that sum up the highlights of 2010.  Use your newsletter to announce your new website and Social Media pages to your friends, family, business contacts and customers and start the New Year with a fresh look for 2011.

Facebook is a global network you can’t afford to ignore.

This map of Facebook friendships looks not surprisingly like a map of the Earth as seen from space at night.

Are you utilizing this vast network of more than 1/3 of the most wired, affluent and educated people on the planet to promote your business, consulting practice, art form or cause? You should be.

http://www.economist.com/blogs/dailychart/2010/12/data_visualisation_1?fsrc=scn%2Ffb%2Fwl%2Far%2Ffacebookfriends.


Seven lame, business-killing excuses for not having a social media presence.

1. You’re too busy.

I don’t think social media is optional anymore — a professional presence in social media is now a marketing necessity, like a business card or a website. You can’t afford not to have a social media presence. You’ll look like a Luddite, like you’re out of step, like you’re stuck in the Eighties — when people actually got their news from a newspaper, bought things from ads and were influenced by television.

For most businesses and professions, social media is important. (It’s not as useful for big brands and large corporations, unless the communication is coming from a charismatic CEO or spokesperson.) Make an investment in social media, plan your strategy first, do it right, and you’ll be paid back ten-fold.

Updating your profile and sending out Twitter updates can become part of your regular routine — like brushing your teeth, answering email and checking your voice mail.

Using free tools, you can interlink all of your social profiles — so that your Twitter automatically updates Facebook, your blog and LinkedIn. You can update everything simultaneously from your mobile phone in a few minutes a day.

2. You don’t “get” this social media thing.

When you tell stories in public, not only do they have to be true (fact checked, verified, libel-free and legal), accurate, spell-checked and well written, but your story needs to be interesting, engaging and continually evolving. If you’re not naturally good at that, or you don’t have time, you’ll want to hire professional help.

Ultimately, you’ll need to be engaged on a daily basis. Celebrities, consultants, musicians, workshop leaders, public speakers and CEOs who “get” social media make it a priority and are personally involved. You can also outsource social updating to a pro. But make sure they take time to truly know and understands your business, know how to tell an engaging story, have a “voice” and “get” the culture, ethics and rules of the community you’re trying to reach.

3. You can’t afford it.

Everything you need is free. If you hire a consultant, you can get a lot of value from a few hours of his/her time setting your site up and coaching you on the unwritten secrets, tips and tricks of really using Social Media brilliantly.

4. You don’t need it.

Just like you “didn’t need” a website back in 2000. Everyone else jumped on the bandwagon, killed brick and mortar businesses, got all the cool urls and are now worth millions. Are you going to miss out on this land grab too?

500 million people worldwide are utilizing Facebook to create their personal brand. Many events are solely promoted on Facebook. You are really late to the program and totally out of the loop and out of touch if you have a stagnant, unupdated profile or none at all.  These days a lot of people think you don’t exist anymore if you’re not in the social sphere because they aren’t even using email anymore and use Facebook or LinkedIn as their main way of communicating with colleagues, or Twitter as their main way to announce breaking news.

5. You’re doing fine with Google adwords.

Oh yeah? Why are you buying search results that will disappear as soon as you stop paying — when you could be using social sites and a blog to build a search ranking that will last forever. Also, you’re totally missing out on a highly targeted market if you’re not also advertising on Facebook.

6. You already hired an SEO guy.

In my opinion, Search Engine Optimization (SEO) is dead in 2010. It was important in the age of static HTML websites in the 90s.

Why? Because search engines can only search text! The most important thing you can do is generate tons of text and mentions of your URL that will drive people back to your website.  More about this tomorrow.

7. It’s not necessary.

If you are not on social media, your business reputation is at risk! Ignore social media at your peril–because people are probably talking about you, your competitors and your brand. They’re building relationships without you. They’re inviting people to cool events that you’re not learning about.  If you’re not on social media by now, it’s as if you don’t exist.

Bad PR used to be quickly forgotten when the newspaper was tossed in the trash. Now it lasts forever in Cyberspace. Bad customer reviews can quickly destroy a new product launch, a new event or a beta program.  Bad word of mouth on social networks will severely damage your personal reputation.

Negative reviews on Yelp can kill a restaurant in a few days. Don’t worry, you can now pay Yelp a monthly fee (aka bribe) to remove bad reviews. Better off to not get them in the first place.

You need to be prepared to brand yourself and position yourself wisely. And you need to pay attention to what your peers, competitors and partners are saying in the social realm.

If your business is large, you’ll also need to track the coverage and monitor feedback so you can respond to customers immediately. It’s all quickly becoming as complex as a traditional, mainstream media PR program.

Whatever you call it — Social Media, Emerging Media, New Media — it’s all just a conversation.

But it’s a conversation you can’t avoid anymore.  Ignore it at your peril or it will happen without you.  It’s time to lead the conversation.


“Double Rainbow Guy” proves that just being yourself is the key to viral success.

The "Double Rainbow Guy" -- You Tube Viral Video Sensation

Who would have thought that a trippy hippie witnessing a pair of colorful streaks in the sky became the newest viral sensation to catch fire on You Tube — with more than 1.5 million views?

Excuse me — 3,702,017.

Recently Fast Company magazine added “The Double Rainbow Guy” to it’s new “Influence Project” — a social experiement to discover the most influential people in America. I think we all expected influence to come from celebrities, media icons or corporations — not a hairy bear like guy living in Yosemite and ooohing and ahhing in ecstasy at something as simple and free as a couple of prisms in the sky.

But maybe that’s the point. Maybe being uninhibited, being real, being yourself is all it truly takes to stand out in a world where there is so much posing and posturing and pretending.

Maybe the Rainbow Guy is telling us it’s ok to be real if we want to be noticed. In fact, it’s better.

The Rainbow Guy caught fire on my Facebook page too today, as a lively discussion about the psychology of “The Rainbow Guy” errupted.

Brooks Cole, himself an online media expert, started the conversation:

“FastCompany reports on the Double Rainbow Guy viral phenomenon. What makes this so viral?

My own explanation? I think it mirrors (and leverages) the same human factors that drive sex, along with sex’s power to drive DNA replication, then taken to the power of network technology. I think the viral key is this:

All viral videos have to be:

a) unusually amazing or demonstrably curious in some palpable way that builds curiosity/intensity/amazement to a climax, and:

b) have to provide some tension+release that carries the seed of its own propagation, and:

c) that the speed and success becomes its own amazement factor, multiplying the propagation.”

Karen McKrystal chimed in:

“And then… leverage the viral video to deeper content, transcendent analysis, all for the convergence of activists & thinkers working to bring forth the new society emerging from the ruins and in spite of the ruinous activities of savage capitalism. End of rant.

What I mean is, this whole viral thing, driven by basic motivator sex drive/power, as Brooks suggests, could be leveraged wider, and not be left to the “rainbow” people alone — here for a moment, then gone. Let’s provoke social DNA evolution, helpl nature do what it’s designed to do anyway. Within the human DNA is enfolded the potential for further and further evolution — into potentials yet barely understood and rarely even anticipated.”

Aneline:

“I hadn’t seen this – that’s so great! WOOO-HOOOOO!!!!! ♥”

Karen:

“What, exactly, are you saying is great? If you don’t mind my asking.”

Aneline:

“That FUNTASTIC rainbow video – and the fact that I’m not the only one who feels this way!!! :D ♥ ♥..♪♪♫•*•”

Yes, at least 3.5 million people at last count are either laughing uproariously at the Double Rainbow Guy, or they feel like Aneline.

“WOOOOT WOOOOT !!!!! :D ♥ ☼”

It’s great to see happiness can even more contagious than the latest Britney spears rumor.


Seven ways to get people to join your Facebook Fan Page. (It ain’t easy!)

My clients are always asking me how they can get more Fans into their Facebook fan page.  I tell them the truth — unless you are an established celebrity (and even if you are) it isn’t easy. It can take a year or more to cultivate a decent Fan Page following.

It’s a dirty little secret that Facebook doesn’t want you to know — you need to have Friends in a personal page first before you can invite them into a Fan page. Therefore, a Fan page is useless unless you have hundreds of Friends First. Or you’re willing to shell out the big bucks for a Facebook ad campaign.

And that’s the plan. it’s intentionally difficult to get friends to Fan your page. Fan pages are more restrictive in features and “share a bility” than regular old friend pages because it’s to Facebook’s benefit to shut you out of this “walled garden”. Your only way “in” is to buy an ad. Brilliant, right?

I figured out how to work around this limitation by creating a “human being page” first before I make a Fan page.

For example, I built a page for a “person” named “Eco Artopia” for my business “Ecoartopia” instead of a fan page. It has virally grown to more than 1,200 friends because my posts as Eco Artopia go out into the stream just like any other person, and the page can have all of the widgets, games and personality of a real person.  There are many more benefits on Facebook as a “person” than you get as a “business.”

For another client, Mystic Garden Party Music Festivals, I built a fake person page as “Mystic Garden.” This grew to 4,800 friends in one year, and is now in danger of tipping the limit of 5,000. We migrated the friends into a new fan page, but people have been reluctant to move to the Fan Page. The fan page still has only 494 fans — 1/10 that of a person page. Given that lots of people abuse their Fan pages and send constant spam to their fans, a lot of people are reluctant to join them.

Here are some tips and tricks to help you entice people to “like” your Fan page:

1. Ask all of the members of your company to invite their personal Facebook friends into the fan page.

Send an email requiring that your employees/coworkers invite their personal friends to the company fan page. Maybe 20% will join, but that will help you get it started.

2. Ask all of your best friends if you can log into their Facebook page and invite their friends into your Fan page (as appropriate.)

It’s tedious work and involves clicking hundreds or thousands of times unless you use this tip:

Separate your Friend list into Subcategories first.

Click on the category to highlight all the friends in that category, and then “select all” and you can email the whole group at once. For example, I split my list into geographic zones whenever I add a new friend. My friends are also divided into professions (ie: sales and marketing, green business), and interests (ie: vegetarians, New Agers) that might benefit specific clients that I’m using the list for when I do a targeted promotional campaign.

3. Hire a Social Media consultant with a big list so they can invite their friends into your Fan page.

I manage and administer about 15 profiles and Fan pages, giving me access to more than 20,000 potential friends that are meticulously categorized across overlapping social circles. This way, whenever I have a new client with a Fan page I want to populate or seed with new potential fans, I can draw from one of these pages for potential friends.

4. Familiarize yourself with your friend’s interests.

One of the magical things about Facebook is that if you don’t know someone, you can guess a lot about them from seeing who their friends are, where their friends overlap your friends, and their listed interests.  Get to know your list well, read all the profiles, and develop a sense of who will and won’t be interested in a potential Fan page or event before you click “send”. Otherwise you are just creating annoying spam for your friends and they might ditch you.

5. Advertise your Fan page everywhere.

On your business card, promo postcards, in your email signature line, Twitter, other social media profiles, print media ads, and with an “Add This” button on your blog entries and web pages. (WordPress now has new templates with built in “Share This” features that make this super easy.)

6. Whenever you meet a new business contact, ask them if they’re on Facebook.

Jot their page names down on their card. When you get back to the office, immediately add them to your Friend page so you can invite them to your Fan page. all, just separate your “real” friends from the “virtual” and “networking” friends and message them separately.

7. Your network is your net worth!  Don’t limit your friend list to actual friends.

Every person you meet is the key to your future! You never know when a contact will be valuable. I am constantly surprised and have often found that total strangers on my Facebook page who offer to “friend” me often become my most valuable business connections, or develop into true, real world friends.

Developing a Fan page following on Facebook takes time and patience, but you’ll be rewarded again and again with the connections and customers you’ll gain. Remember that what your fan page looks like and the quantity of people is no where near as important as the quality of people who follow it, and keeping them engaged with intriguing daily updates. But more about that in a future article.


Social media is not for everybody.

Who needs social media anyway?

The other day I ran into an man in Peet’s cafe. He introduced himself as a seasoned marketing professional.  I told him I was too — but that I specialize in social media.

He spat out vehemently:  “Most of social media is pure bullsh*t for my clients.”

Maybe he’s right…for his clients it might be a waste of time. (Maybe his clients are all computer illiterate, over 60, still use a landline or are Luddites who don’t trust ATM machines yet either.)

For a few, select businesses, like lawyers, (unless they deal with high profile cases), or people with government or corporate jobs (unless they are company spokespersons), or arms dealers, or private detectives, or anyone with a security clearance, it’s probably better to keep a very low or non-existent social media profile.

But if you’re a business that would be listed in the Yellow Pages, if you’re a business that would have  a business card, if you’re a business that would get written up in the newspaper, if you do your business online and especially if you’re a current or aspiring public figure — Social Media is  your new calling card.

Social media, like PR, is not for everyone.

Not everyone wants to be famous, and not every business needs a public profile. Some businesses are better off quietly working their sales team, Rolodex and one-on-one relationships. For example, if your customers don’t use the Internet, then you won’t find them here either.

But if you run any business with an online presence, and if you want visibility,  then social media is for you.

Social media campaigns are also critically important for most small town “Mom and Pop” businesses like restaurants, bed and breakfast inns, hair salons, moving companies and the like — because getting listed in Yelp! and showing up on the Yahoo or Google Map is now more important than a Yellow Pages listing. (Yellow what? Who, under the age of 65, uses the phone book anymore?)

And for that reason, social media is quickly becoming a tool in the marketing/PR professional’s arsenal — to complement speaking engagements, press tours, article placement, trade shows and the like.

I’ve been doing traditional print and broadcast PR for more than 20 years. But social media is by far, the easiest, cheapest, fastest, most effective promotional tool I’ve ever used.

Better than email. Better than newspaper ads. Better than brochures and postcards. Much better than a website that nobody ever finds or reads. Faster and thus sometimes even more effective than traditional news media press relations.

For some businesses, like doctors, dentists, real estate agents, authors, consultants and especially small businesses and sole proprietors, it can bring you a whole new level of visibility.

And for others, like artists, musicians, performers, workshop leaders or anyone who throws events, it’s downright essential.

But if you’re still reading a newspaper, listening to the radio and using  a landline, maybe Social Media is not for you.


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